Return & Replacement Policy

We want you to be completely satisfied with your purchase. If you receive a product that is damaged, defective, or not as described, we offer a hassle-free return and replacement policy.

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1. Eligibility for Returns & Replacements

To qualify for a return or replacement, please ensure that:

• The request is initiated within 7 days of receiving the delivery.
• The product is unused, unwashed, and in its original packaging.
• All tags, labels, user manuals, and accessories are intact.

2. Non-Returnable Items

Certain product categories cannot be returned or replaced due to hygiene and security reasons, including personal care items, innerwear, and customized goods, unless they are delivered damaged or defective.

3. How to Initiate a Request

To request a return or replacement, please contact our support desk at sandeep198558@yahoo.com with your order ID, photos of the product, and a brief description of the issue. Our team will review the request and schedule a reverse pickup within 48 hours.